Responsible Gaming

Our Commitment

We believe gambling should be a form of entertainment — not a financial strategy, coping mechanism, or compulsive behaviour. At AllySpin Casino, we provide tools and resources to help every player stay in control of their gambling. These tools are built into the core account system and are accessible in under 60 seconds from the account menu.

Deposit Limits

Set daily, weekly, or monthly deposit limits from Account → Responsible Gambling. Limits take effect immediately. Limit reductions are immediate. Limit increases require a 48-hour cooling period before taking effect — this delay is intentional and cannot be bypassed.

Loss Limits

Set a loss limit for any rolling period. Once your net losses reach the limit, further deposits are blocked until the period resets. This is enforced at the account level — it applies across all devices and sessions simultaneously.

Session Time Reminders

Configure reminders at 30, 60, or 90-minute intervals. The reminder appears as an in-app notification requiring acknowledgment before play resumes. You choose the interval; we enforce it.

Cool-Off Periods

Request a cool-off period of 24 hours, 7 days, or 30 days. During a cool-off, you cannot log in, deposit, or receive promotional communications. At the end of the period, access restores automatically — no request needed.

Self-Exclusion

Self-exclusion suspends your account for a period you choose (6 months, 1 year, 5 years, or permanent). It is irreversible for the selected duration and takes effect within 24 hours of request. During self-exclusion, your account is locked and removed from all marketing lists. No retention offers will be sent.

Age Verification

We require all players to be of legal gambling age in their jurisdiction. In Canada, this is 18 in most provinces and 19 in Ontario, British Columbia, and Nova Scotia. We verify age during KYC and reserve the right to request additional documentation at any time. Underage gambling is illegal and we take all reports seriously.

Support Resources

Signs of Problem Gambling

Consider seeking help if you recognize any of the following: gambling with money you can't afford to lose; spending more time or money gambling than intended; chasing losses; lying about gambling habits; neglecting responsibilities due to gambling; gambling to escape stress or negative emotions; borrowing money to gamble.

Contact our support team on live chat if you need help accessing any responsible gambling tool — we're available 24/7.